FAQ / Support / Prices

A Gift Certificate is a gift voucher (or set of vouchers) that activates money on Agronews users’ accounts. You can get those from participating in various events and competitions our service team regularly holds. We also offer advertising and promotional campaigns at various trade shows and events. You can use money from a gift voucher to get any paid services the Portal can offer.

You can activate  money from your voucher using a code in Billing section of your Personal Account.

Goods and services get to your website from a unified global Portal’s catalogue.

First you need to place your goods and services in the catalogues on Agronews Portal. Then, after you have created your website using a ready-made template Catalogue, these goods and services will appear on your website. Using this ready-made template will make your goods and services automatically appear in your website’s catalogue.

Staying logged in your Personal Account you can place your goods in My Catalogue section.

Most likely you are currently looking at a different market section of the Portal. Check the active market section at the upper right  corner of Agronews portal.

The way information is sorted and displayed depends in which region the company or goods are.

Also, the date of publication of the goods may be expired, and it will not be visible in the catalog. To renew the placement of such goods, it is necessary to extend its publication terms from your Personal Account.

One of our priorities is to provide continuous editing process as well as high efficiency of the website. And though we take multiple precautions to deliver our users the best performance possible, still mistakes can occur.

If you are facing a problem you can go to our FAQ section and read the answers to questions our specialists provided.

If you can’t find an answer that solves your problem ask a question using the Feedback Form.

Please provide us with the following information right upon starting to place your request:

• Description of the problem, name or number of the mistake that you are getting. 
• Screenshot of the mistake.
• Your login on Agronews portal. 
• What operating system are you using (for example Mac OSX, Windows XP).
• Type and number of the browser version you are using (search in Help > About).
• Your geographical location and internet provider. 
• What security software are you using (antivirus programs, etc.)

Agronews places your websites on a quality, fast and reliable hosting which works uninterruptedly more than 99,8% of time. It is a free service for all users.

Hosting is provided by reliable European hosting company that has 100% redundant array of independent disks on SDD drive.

Address of your free web site is myfirma.agronews.com. You will get an opportunity to create your own domain (for example www.myfirma.com) if you buy any tariff plan with possibility of creating your own web site.

Learn more about attaching name of your own domain to the web site on Agronews portal here.

Your own domain plays a very important role in web site promotion and business development. Buy a domain from any domain registrator (for example https://godaddy.com, https://www.101domain.com/ etc.) and you can easily connect it.

You can use your credit card and most of the debit cards. Currently  we accept Visa, MasterCard.

You can pay using PayPal.

You can also form an account and pay through a non-cash bank account.

Tools for account replenishment are in the Personal cabinet in the Billing section.

Get more information in your Personal Account in Billing section.

If you need to delete your profile, send a letter of relevant content  from a registered e-mail.

Learn relevant information on the page agronews.com/ads

How can I sign up and use all functions on the Portal?

Press button Enter in the upper right corner of the main page. Use Registration bookmark to sign up on the Portal.

More details in the instruction.

Prices and available products are regulated by the sellers. Mismatch can happen for various reasons.

AGRONEWS.COM is a portal, where a great amount of  sellers are registered. That is why if you have any problems related to the quality of goods, you have to contact the seller first and then contact us.

Please, inform anyway, if any of these problems happen. Our address is claim@agronews.com. We will investigate every case and do everything possible to minimize such incidents.

Administration of the Portal will make efforts to ensure that every proposal is relevant.

There is a button Contact on the flypage. If you are registered on the Portal, you can send your request through instant messaging. Seller will get it as soon as possible.

If you are not registered on the Portal and don’t want to do it, you can  go on company’s flypage, which offers you the good or service. There is an e-mail and a phone number on the full flypage of each company.

 You are able to do that with the help of password reminder.

This option is available on the authorization page. Click the "Forgot Password" button.

Read the instructions how to link your own domain to your website on Agronews.

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Twitter or Twitter

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Where can I get help with any questions?

You can carefully study the information using following links:

FAQ

Instructions

If you can’t find the answer to your question, you can send it via the feedback form or on e-mail addresses, which you can find on the Contacts page.